Last update: 11.06.24
INTRODUCTION
The following Terms and Conditions ("Terms") govern your use of our services and products. By accessing, using, or signing up for our services, you agree to be bound by these Terms, which constitute a binding legal agreement between you and us. These Terms outline your rights and responsibilities when using our services, as well as ours towards you. Please read them carefully. If you do not agree with any part of these Terms, you should not use our services. We may amend these Terms at any time by posting the amended terms on our website. Your continued use of the services after any such amendment constitutes your agreement to the new Terms. If you have any questions regarding these Terms, please contact us. Your use of the services signifies your acceptance of these Terms and your agreement to be legally bound by them.
USER AGREEMENT
General Information
In this Agreement, "We" and "Us" refer to ALUNIMO LIMITED and its teams, also known as the operators of the Website (longrelates.com). This document ("Agreement") forms a legal bond between two main parties: you ("You", or "Subscriber" when you subscribe to our services) and the owner of longrelates.com—"ALUNIMO LIMITED ". By using the Website and its content, and in exchange for the significant benefits recognized mutually, You and ALUNIMO LIMITED acknowledge the value of such benefits and agree to follow the terms outlined in this Agreement.
Services are considered provided once an email with a login and password has been sent to the email address you specified. You officially receive the services when this email, allowing access to our information platform via the provided login details, reaches you.
ALUNIMO LIMITED guarantees to promptly send an email with login details to the email address you have given, ensuring no unnecessary delays occur.
Glossary
"longrelates.com" is recognized as the entity in charge of processing payments from the Subscriber, which encompasses the utilization of any third-party billing entities longrelates.com might engage. "Site" refers to the online service that necessitates a Subscriber to create a username and password for accessing content and membership perks. "Member" or "Membership" refers to a subscriber or a user who maintains an active username and password for the Site. "Subscriber" is any individual who interacts with the Site by having a valid username and password. "Access rights" are the username and password combination that allows entry to the Site, serving as a license provided by the Site for a specific duration. To access our content platform, a unique username and email provided by the Subscriber at the time of the transaction are required. "Bookmark" is a URL that the Subscriber saves in their browser for quick access to the page, eliminating the need to log in again. "Information platform" encompasses all content available on longrelates.com, including, but not limited to, materials provided by ALUNIMO LIMITED to the Subscriber and advice given via phone, chat, or other text-based communications.
SERVICE DESCRIPTION
ALUNIMO LIMITED offers various communication methods for Subscribers to inquire about or clarify details regarding our Services, Terms, or any other policies found at longrelates.com, including through phone and email at [email protected].
Subscribers will gain access to the information platform and all its features for the membership they have purchased.
Choosing the service that best suits their needs is the Subscriber's responsibility, thereby absolving ALUNIMO LIMITED of any liability in this matter.
By placing an order, the Subscriber acknowledges that they have carefully read and understood the nature and specifics of the service provided at the specified location and have obtained any necessary additional information, making them fully aware of the services they are purchasing.
USE OF SITE
Acceptable Use Policy
All subscribers must use the site and its services for lawful purposes only. Activities including, but not limited to, posting or transmitting any content that infringes on intellectual property rights, is defamatory, obscene, abusive, or otherwise objectionable, are strictly prohibited. Users are also barred from utilizing the site to engage in any conduct that would violate any applicable local, state, national, or international law, including but not limited to attempts to gain unauthorized access to other computer systems or networks connected to the site.
Privacy and Security
ALUNIMO LIMITED is committed to protecting the privacy of its subscribers. All information and data provided by the Subscriber during the registration process, including but not limited to, personal details, payment information, and other sensitive information, are safeguarded in accordance with our Privacy Policy. Subscribers are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer or devices, and agree to accept responsibility for all activities that occur under their account or password. The use of secure and complex passwords is encouraged, and subscribers must notify ALUNIMO LIMITED immediately of any unauthorized use of their account or any other breach of security that they become aware of.
By adhering to these terms and conditions, subscribers help create a safe and positive experience for all users of longrelates.com.
ACCOUNT MANAGEMENT
User Account
In creating a user account on longrelates.com, subscribers affirm that all information provided during the registration process is true, accurate, current, and complete. It is the subscriber's responsibility to update and maintain the accuracy of this information. The creation of a user account is intended for sole use by the registrant and is not transferable. Each subscriber is allowed to create one account only, and multiple accounts for a single user are a violation of these terms and conditions and may result in immediate termination of all associated accounts. ALUNIMO LIMITED reserves the right, at its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel orders. Subscribers are urged to exercise caution when sharing account details and to ensure that they log out from their account at the end of each session to prevent unauthorized access. Compliance with these guidelines ensures a secure and reliable service for all users of longrelates.com.
Modifying Your Membership
ALUNIMO LIMITED recognizes that our subscribers' needs and situations evolve. To support these changes, we offer various options for members to adjust their subscriptions. Whether you're looking to upgrade, downgrade, or otherwise modify your membership, you can make these changes in your account settings on our website or by reaching out to our customer support team at [email protected].
Please note that any changes to your membership will be effective starting the next billing period. We advise subscribers to initiate any changes ahead of their renewal date to ensure these are processed on time and correctly. For comprehensive guidance on making these changes, including their potential effects on your access to services or billing, kindly consult the Membership Modifications section on our website or reach out to our customer support for tailored help.
Our commitment is to offer our subscribers a service that perfectly suits their needs, and we are here to assist you with any adjustments you may need to make to your membership with ALUNIMO LIMITED .
BILLING
Overview
The price of the trial period is €9.99 for 5 days, but the ALUNIMO LIMITED reserves the right to conduct promotional campaigns for selected regions, countries, and user groups and provide a trial at a price of €1.95. If a customer remains subscribed beyond the trial period, the Happy plan will automatically update to €49.80 / month, the Happier plan will update to €69.90 / month, and the Happiest plan will update to €85.80 / month.
Before each renewal period, ALUNIMO LIMITED may preauthorize payments. If a customer seeks a refund, the renewal charge can be reversed and fully returned to the payment method used initially. Moreover, ALUNIMO LIMITED reserves the right to modify subscription prices, offering discounts between 15% and 65% to provide additional value. Discounted renewals could be available within 5, 7, or 15 days after a billing cycle.
Subscription Offerings
As part of promotional efforts, ALUNIMO LIMITED may provide ongoing discounts.
Discounts on subscription fees are available under certain terms, enabling price reductions on the following offerings:
- Happy might see prices reduced to €24.39, €14.63, or €10.12;
- The cost for Happier could be lowered to €42.03, €25.22, or €17.43;
- Happiest may be available at discounted rates of €72.42, €43.45, or €30.03.
It's important to note that thanks to an exclusive discount from ALUNIMO LIMITED , the price for any service plan can drop to as low as €10.00/month, creating a compelling value proposition for those in search of affordability.
Subscribers can opt to enhance their plans to the €69.90 or €85.80 tiers, which include a wider array of sophisticated features and resources.
For those desiring superior features and resources, it's possible to upgrade to service plans valued at €69.90 and €85.80. These top-tier plans offer a comprehensive selection of premium advantages designed to satisfy the expectations of discerning subscribers. Should a subscriber choose to cancel their subscription within the first 5 days of the trial, they will be exempt from any renewal charges, ensuring a risk-free trial period. Additionally, when a subscriber enrolls in services at multiple venues in one transaction, each service will be distinctly listed on the billing statement, facilitating straightforward financial oversight.
Further information about transactions may be reflected on the Subscriber's statement as per the directives of credit card associations, telecommunication regulations, or relevant standards. Subscribers seeking more in-depth information are advised to visit longrelates.com, which may offer additional clarification on statement details according to various norms and guidelines.
Payment Methods
Our site offers a wide range of payment methods, including Maestro, DinersClub, Visa, Mastercard, and JCB. As a Subscriber, when you move to the Payment Page, you will see these different payment options for your ease. ALUNIMO LIMITED reserves the right to pre-authorize (reserve) the charge on your credit card for all possible transaction amounts. This covers, but is not limited to, special introductory prices, verification fees, trial promotions, subscription costs, and any other fees without limitation.
By making a payment, the customer consents to and accepts the Terms of Use, Refund Policy, and Privacy Policy as outlined on longrelates.com. Subscribing to our services indicates full agreement to these Terms and Conditions, which is confirmed by selecting a checkbox (the "click to accept" method). Additionally, ALUNIMO LIMITED often collaborates with marketing companies for promotional offers, which include discounts on initial trial periods priced at €1.17 and a decrease in renewal rates from €69.90 to €64.99.
For certain countries, banking regulations and processing times may cause delays. Rebilling the next day helps users avoid the inconvenience of manually renewing their subscription, thereby maintaining continuous service without any lapse.
Subscription Auto-Renewal
As per the Site's Terms and Conditions, subscription fees may automatically renew at the end of the initial term chosen, for a similar duration and possibly at the same or a lower rate, unless the Subscriber explicitly requests cancellation. This agreement continues to be valid and enforceable according to the stated Terms until officially terminated. Thus, the Subscriber authorizes longrelates.com to automatically charge their chosen payment method for the ongoing membership fees. Additionally, the Subscriber permits longrelates.com to bill them for any extra activities made on the site.
Initial subscription fees might be charged at the moment of registering on the Site. The member is entirely accountable for these fees, as detailed in the Site's Terms and Conditions.
Handling Chargebacks
At longrelates.com, each chargeback is thoroughly examined, which may influence future transactions depending on the situation. In instances of potential fraud, longrelates.com might contact the Subscriber's credit card issuer to safeguard the Subscriber and prevent further unauthorized charges. More information is available in our Refund Policy. This careful management of chargebacks aims to provide a safe and transparent buying experience for everyone.
Refund Policy
ALUNIMO LIMITED guarantees a full refund within 14 days of payment. In keeping with our customer-oriented philosophy, ALUNIMO LIMITED is always prepared to review and initiate a refund at the customer's request. For more details on our policies, please visit the Refund Policy page.
MEMBERSHIP
The subscriber recognizes and agrees that the content available on the Website is owned by the Company, including copyrights, trademarks, and other forms of intellectual property. By accepting the terms of this Agreement, confirming you are of legal adult age, and agreeing to pay all Membership Fees, the Company grants you a non-transferable license for individual use. This license grants you the right to access its computer servers and use the Website solely for your personal, non-commercial enjoyment, including for entertainment, educational, and recreational purposes.
By subscribing, accessing areas of the Website that are protected by passwords, using member-exclusive content, and agreeing to these Terms and Conditions, you confirm your understanding of and agreement to all the terms, warranties, conditions, obligations, and other provisions set forth in this Agreement. This also includes taking full financial responsibility for all charges specified in this Agreement.
Membership Costs & Plans
Membership pricing is directly related to the service level chosen by the Member, with various options available as detailed on the website. ALUNIMO LIMITED reserves the right to modify these prices as necessary. The latest membership cost will be billed monthly to the Member's account, depending on their chosen payment method.
CANCELLATION POLICY
You may request a refund within 14 days of being charged by contacting our Support Team. To end your membership, make sure to cancel your subscription at least TWO (2) DAYS before the end of the current subscription period (including trial memberships). Please be aware that certain features are only available to members with upgraded or new subscriptions.
If you fail to provide a cancellation notice to the Company at least TWO (2) DAYS before your subscription period ends - this applies to free, promotional, or trial memberships as well - you authorize the Company to automatically renew your Website membership.
The Company reserves the right to cancel memberships at its discretion without providing a reason. If the Company receives a cancellation notice at least TWO (2) DAYS before the end of your current subscription, the cancellation will take effect immediately upon confirmation.
By canceling your membership, or if the Company cancels it, you agree that your password will be removed from the system after the current membership term ends. You'll still have access to all membership benefits until then. However, if you decide to cancel your membership before the term ends for any reason, you will not be entitled to a refund.
To cancel your subscription with longrelates.com, please get in touch through email at [email protected], over the phone, or visit the Unsubscribe Page for help.
PAYMENT POLICIES
Handling Disputes and Chargebacks
Should a dispute or chargeback arise, ALUNIMO LIMITED pledges to a straightforward and swift resolution. We encourage Subscribers to contact our customer support at [email protected] prior to filing a chargeback with their bank or credit card provider. Our goal is to amicably settle disputes, ensuring a fair resolution for all involved. However, initiating a chargeback without contacting ALUNIMO LIMITED first may lead to the immediate termination of the service and loss of access to the platform. We advise Subscribers to familiarize themselves with our chargeback and dispute resolution procedures by visiting our website, to fully understand the process and its consequences.
Refund Guidelines
At ALUNIMO LIMITED , your satisfaction is our top priority. Should our services not meet your expectations for any reason, we provide a refund mechanism that allows subscribers to seek a refund within a certain timeframe post-purchase. To proceed with a refund, please reach out to our customer service team through [email protected], providing a comprehensive reason for your refund request. It's important to note that refund qualifications might vary based on specific factors, such as the time since the purchase was made and the extent of service usage. Our team diligently reviews each case to ensure decisions are made fairly. Refunds that are approved will be processed swiftly, with the refunded amount returned via the original payment method. For further information regarding our refund policy, including possible restrictions or requirements, we encourage subscribers to consult the complete policy on our website.
USAGE RIGHTS
Use Conditions
By subscribing to the website, subscribers are granted the privilege of accessing services or content available on the site. This privilege is solely for the personal use of the individual Subscriber and is not to be used for any commercial purposes or shared with third parties. Any commercial use of the Site or its content is strictly forbidden without the website's explicit permission. Sharing any material from the Site with others, whether for commercial or non-commercial purposes, is not allowed. Distributing site materials through peer-to-peer networks or file-sharing services is prohibited. Additionally, the material must not be modified, displayed publicly, or used for rental or sale. longrelates.com and the Site have the authority to revoke these privileges at any time if the terms of this agreement are breached. Upon violation, the Subscriber is required to immediately eliminate any printed, downloaded, or copied information or materials from the site.
Securing Access
Access to the Site is secured through a unique username and password for each Subscriber, ensuring private and protected entry. Subscribers must not share or reveal their login information to anyone, highlighting a commitment to keeping their access rights confidential. To uphold security and privacy, longrelates.com will issue passwords directly to the individual Subscriber, unless a legal or court order necessitates otherwise. Unauthorized access or the act of enabling unauthorized access by sharing login credentials is considered a direct breach of this Agreement.
To enhance security and protect Subscriber access, the owner of the Site reserves the authority to use specialized software to track each Subscriber's activity on the platform. Should a Subscriber face a security issue, such as theft, loss, or unauthorized sharing of their login details, they must immediately inform longrelates.com or the Site. This alert must be promptly sent through designated channels, either by email or phone. It's important to highlight that Subscribers will be responsible for any unauthorized service use that occurs before they officially report the security breach to longrelates.com or the Site.
Withdrawal Rights
Subscribers are entitled to a withdrawal right for 14 days after their subscription purchase. Within this timeframe, subscribers can request and receive a refund simply by contacting our technical support, the contact number for which is provided at the bottom of every page.
Upon subscription, you will be emailed the following details:
- Site name
- Subscription cost
- Length of subscription
- Login details
- Renewal date and time
- Cost of renewal
- Renewal period
RIGHTS TRANSFER
Subscribers are strictly prohibited from transferring or assigning their rights and duties under this Agreement to anyone else without explicit written consent from longrelates.com. This measure is to prevent unauthorized access and ensure compliance with the terms and conditions. Each Subscriber's usage rights are personal and cannot be transferred through any legal means, resale, or otherwise. longrelates.com reserves the right to transfer, assign, or delegate its responsibilities and rights under this Agreement to any third party at will. Subscribers will be informed of such transfers as per the communication procedures described in this Agreement.
ADDITIONAL TERMS & CONDITIONS
Divisibility
Should any part of this Agreement be found invalid or unenforceable, the rest shall remain in force. In the event a court finds a portion of this Agreement invalid or unenforceable, and it would become valid by modifying some aspects, then that portion shall be adjusted as necessary.
Engaging with Subscribers
longrelates.com communicates with its Subscribers through email or notices on the Site. Subscribers should be aware that all communications from longrelates.com, including agreements, notices, and other documents, are considered legally binding written communications.
As a Subscriber, you're explicitly agreeing to allow longrelates.com to communicate with you via email or other channels, sending you offers, news, or commercial content. This means you may get promotional materials or special deals through various communication methods, and you'll have the chance to set your preferences for these communications.
Advertisement and Sponsorship
The Site may include links that take users to other websites, apps, or ads not controlled by longrelates.com, including those from sponsors or advertisers. These links do not imply longrelates.com's endorsement. It's crucial to understand that longrelates.com has no control over these external sites and cannot be responsible for their actions or policies. By using the Site, you acknowledge and agree that longrelates.com is not liable for any problems that occur due to your interactions with third-party websites, their services, or software found through the Site. Any dealings, transactions, or engagements with promotions from sponsors, advertisers, or any third parties found through the Site are solely between you and those entities. Therefore, longrelates.com cannot be held responsible for any damage or loss resulting from such interactions or their presence on the Site.
CANCELLATION POLICY
This agreement, including any attachments and appendices, constitutes the entire agreement between longrelates.com or the Site and the Member. By using the Site and its services, the Member confirms that they have read, understood, and consent to adhere to these Terms and Conditions. Any changes to these terms without the explicit written approval of longrelates.com or the Site are considered invalid. This Agreement takes effect on the acceptance date by the Member and will continue until it is terminated by either party according to these Terms.
LEGAL DISCLAIMER
{WebsiteUrl} cannot guarantee that files downloaded from the internet will be free from viruses, worms, trojan horses, or other harmful codes that might corrupt or damage your system. Users must take responsibility for implementing necessary safeguards and verifications to ensure the integrity of data being processed and to develop backup strategies for data recovery. The risk associated with using the internet through this site is entirely at the user's discretion.
All material obtained from the site is provided "as is", without warranties of any kind, either express or implied. {WebsiteUrl} disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. {WebsiteUrl} does not warrant that the site or its functions will be uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful components. {WebsiteUrl} also makes no warranty regarding the accuracy, legitimacy, or reliability of the site's content or otherwise. Content may contain technical inaccuracies or typographical errors, and changes or improvements may be periodically made by {WebsiteUrl}.
Users assume the entire cost of all necessary servicing, repair, or correction in the event that damage or loss occurs from the use of the site or its content. {WebsiteUrl} also does not warrant that the use of its content will not infringe upon the rights of others and assumes no liability for errors or omissions in such material. In addition, {WebsiteUrl} makes no representation regarding the suitability, legality, or non-infringement of the content for use in any location, and accessing the site from locations where its content might be illegal is done at the user's own risk, who will be responsible for compliance with local laws.
CONTACT INFORMATION
Subscribers have the option to communicate via email, standard mail, or telephone, except where the Agreement specifies a different method. All questions, problems, or messages related to the Site must be sent to longrelates.com. Furthermore, any requests for service cancellations on the Site should also be directed to longrelates.com.
For questions related to these Terms and Conditions, subscribers should reach out to [email protected]
- WEBSITE BY THE URL: longrelates.com
- COMPANY NAME: ALUNIMO LIMITED
- LOCATION: Giagkou Potamiti, 27 3036, Limassol, Cyprus
- TRADE REGISTER NUMBER IN: Cyprus
- INCORPORATION NUMBER: HE 410184
- COMPANY DIRECTOR: Katerina Papalambrianou
- VAT: CY 10410184J
- MAIN INSTITUTION ADDRESS: Giagkou Potamiti, 27 3036, Limassol, Cyprus
- EMAIL ADDRESS: [email protected]